1. What is iSystem?
iSystem is a solution created by Iora to connect people and knowledge of an organisation through learning and knowledge management techniques in order to improve workplace performance.

2. How will connecting people and knowledge improve workplace performance?
There is a lot of knowledge within an organisation either in the form of existing scattered knowledge or within each individual employee, however this knowledge cannot be accessed due to the lack of proper organisation and storage, often times this knowledge gets lost over time. iSystem enables organisational knowledge to be stored in an organised manner and employs KM 2.0 collaborative tools which help connect people in need of knowledge to people with the knowledge. This allows for the knowledge within a company to be utilised in an effective manner through easier retrieval and the ability to collaborate, thereby improving workplace performance.

3. How does iSystem help in saving employee time and effort?
iSystem saves time by engaging employees in rapid authoring, Collaboration, easy to store and access content, enterprise level search engine and other modes.
That save a significant portion of employee time and effort.

4. Does iSystem help in storing employee knowledge?
Workforces generate numerous content on a daily basis. A lot of it will have relevance in the future as well. iSystem facilitates creation, storage, and retrieval of knowledge in a just-in-time manner. Also, when an employee leaves an organization, his/her knowledge generated during his/ her tenure is lost. iSystem helps in documenting that knowledge and assists in seamless knowledge transfer even when the employee leaves.

5. How does courseware play a role in iSystem?
The knowledge or subject matter expertise within an organisation can be converted into courseware either by leaders within the organisation through the rapid authoring tools enabled through iSystem. For more complex courses Iora has experienced and skilled resources, who can create courseware in whatever capacity. For courseware where subject matter expertise does not exist within the organisation, Iora will find an expert in the area to assist in the courseware creation process.

6. How does iSystem use Collaborative Technology?
Collaborative technology is a set of tools and systems that allow people to collaborate and interact. These are a significant part of what is commonly known as Web 2.0. These tools and systems are used by iSystem as part of its Technology, Content, and Change Management strategies, to integrate and implement collaboration within the Enterprise, leading to a dynamic and open organisation.

7. iSystem is all about technology, right?
Wrong! iSystem is definitely not just about Technology. It involves in equal parts, Content , Change Management, Evaluation, and of course exciting Technology.

8. Does iSystem require heavy investment in infrastructure?
Not at all. iSystem is designed to be implemented around existing systems. The primary focus is to enhance existing systems and processes and does not involve heavy investment in infrastructure.

9. How is Change Management handled by iSystem?
Change management is a significant portion of any new system implementation. iSystem comes bundled with a set of best practices in Change Management, and at the same time is flexible enough to accommodate the inherent culture of an organisation and design strategies accordingly.

10. What distinctive advantages does iSystem give over other Learning Systems?
There are several distinctive advantages that iSystem offers over competing Learning Systems:

• We offer an end-to-end solution (from concept, strategy, implementation to measuring end result), which is an integration of Learning and Knowledge Management technologies and processes.
• iSystem encourages and enables greater participation from the clients side with facilitation and technology services from Iora.
• iSystem is based on KM 2.0 practices of collaborative knowledge development, which is the future of all organizational knowledge creation.